Privacy Policy
Effective date: November 10, 2026
Rooted in Iboga ("we," "us," "our") operates an iboga retreat sanctuary on Hawaiʻi Island, and the website rootediniboga.com (the "Site"). This policy explains what information we collect through the Site, how we use it, and the choices you have.
We keep this simple: we collect only what we need to respond to you and evaluate your retreat inquiry, and we never sell your information.
Information we collect
Information you give us
- Inquiry form: your name, email address, phone number, and any message you choose to include.
- Health questionnaire: information about your health, medications, history, and goals. Because this is sensitive, it is covered in more detail in our Consumer Health Data Privacy Policy.
- Emails and calls: anything you share when you contact us directly.
Information collected automatically
- Visit statistics: We run our own simple, privacy-friendly visit counter so we can see which pages are read and roughly where visitors come from (country, state, and city, as provided by our hosting provider, Cloudflare). It does not use cookies, does not store your IP address, and is not shared with Google, Facebook, or any advertising network. It stores a random ID in your browser so repeat visits aren't double-counted; clearing your browser storage removes it.
- Form convenience: when you send an inquiry, your name, email, and phone are kept in your browser tab (not on our servers) so the health questionnaire can fill them in for you. They disappear when you close the tab.
- Our hosting provider, Cloudflare, may briefly record standard technical information (IP address, browser type, pages requested) for security and to keep the Site running. These records do not contain anything you type into our forms.
How form submissions are handled
When you submit the inquiry form or health questionnaire, your answers are sent directly by email to our facilitators. They are not saved in a database on our website or with our hosting provider. Cloudflare, which hosts the Site, delivers these messages securely, and they are received in our email account hosted by Google.
How we use your information
- To respond to your questions and inquiries
- To evaluate whether a retreat program is safe and appropriate for you
- To schedule calls and plan your stay
- To keep the Site secure and working properly
Who we share it with
We do not sell, rent, or trade your personal information, and we do not share it for advertising.
We share information only with service providers who help us run the Site and communicate with you, and only as needed for that purpose:
| Provider | Purpose |
|---|---|
| Cloudflare | Website hosting, security, domain, and email delivery and forwarding |
| Google (Gmail) | Our email inbox |
We may also disclose information if required by law, or to protect someone's safety.
How long we keep information
We keep inquiry and questionnaire emails only as long as needed to communicate with you, provide our services, and meet any legal or professional record-keeping obligations. You can ask us to delete your information at any time (see below).
Your choices and rights
You can ask us to:
- tell you what information we have about you,
- correct it, or
- delete it.
Email us at drnick@rootediniboga.com and we'll respond within 30 days (often much sooner). We will not treat you differently for making a request.
Security
Our Site uses encrypted connections (HTTPS), and form submissions are sent over encrypted channels. Our email accounts are protected with strong passwords and two-step verification. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your information.
Children
The Site and our programs are intended for adults 18 and older. We do not knowingly collect information from children.
Changes to this policy
If we update this policy, we'll post the new version here and change the effective date above.
Contact us
Rooted in Iboga drnick@rootediniboga.com